BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN TZID:America/New_York X-WR-TIMEZONE:America/New_York BEGIN:VEVENT UID:1638@aboveboardchamber.com DTSTART;TZID=America/New_York:20220714T113000 DTEND;TZID=America/New_York:20220714T130000 DTSTAMP:20220629T223830Z URL:https://www.aboveboardchamber.com/events/fort-myers-exceeding-customer -expectations-in-the-workplace/ SUMMARY:Fort Myers: Exceeding Customer Expectations in the Workplace DESCRIPTION:With the ever-changing economy\, business owners need to know t hat exceeding customer expectations is more important than ever. It is als o the time to support and advocate for your customer's needs because custo mer service is not a one-time thing\; it is a relationship you create to h elp your customers reach beyond their goals sometimes to fulfill their dre ams. We selectively picked the best emcee and panelists for our Lee County 's July meeting. We hope you can join us!\n\nThank you to our meeting spon sors:\n\n Connie Ramos-Williams is an entrepreneur\, publisher\, founder of SWFL Parent &\; Child magazine\, former News-Press Niche Advertising Director\, and winner of the Women in Business Apex Award\, Women of Dist inction Woman of the Year Award\, Gulfshore Business Woman in Business Awa rd\, and Public Relations Professional of the Year Award. She is the Presi dent and Chief Marketing Officer at CONRIC pr + marketing\, a leading nati onal digital marketing agency headquartered right here in Southwest Florid a. She and her team serve more than 150 for-profit and nonprofit businesse s in 35 states across the country. It's the agency the Above Board Chamber of Florida and local\, regional\, and national brands turn to and trust f or comprehensive marketing support that exceeds expectations and garners a wards. From strategic branding and website development to advertising\, pu blic relations\, online marketing\, and everything in between\, CONRIC pr + marketing has you covered. For a free consultation contact Connie Ramos- Williams at 239-690-9840 or Connie@ConricPR.com\, or visit ConricPR.com. C onnie is also a member of the Above Board Chamber of Florida and sits on o ur Advisory Board of Directors\n Jonathan Gabel\, President/Owner\, Prior ity Business Solutions. Priority Business Solutions specializes in buildin g long-term\, mutually beneficial relationships with merchants of all indu stries\, including Hospitality\, Food and Beverage\, Resort/Lodging\, Whol esale Business to Business\, Retail\, eCommerce\, and all services and tra des. Our focus on personalized relationships and value allows us to get to know you and your business in-depth to provide solutions best fit for you r operation. In regards to merchant account and payroll processing\, POS s olutions\, and creative funding\, ALL servicing is handled locally\, right here in SWFL. Jonathan is a member of the Above Board Chamber of Florida and his business sits on our Advisory Board.\n\nMeet our Emcee:\n\n Stace y Adams\, Financial Advisor for Alliance Financial Group is an award-winni ng news journalist who spent more than two decades as a tv news anchor acr oss the country. Now\, as a financial advisor\, she utilizes those communi cation skills to guide clients into becoming the best financial versions o f themselves. Life is full of moments\, milestones\, pits\, and peaks. Usi ng insurance\, investments\, and tax strategies. Stacey provides clear\, c ustomized strategies so clients can navigate through it all. Stacey sits o n our Advisory Board as a member of the Above Board Chamber of Florida.\n\ nOur Panelists:\n\n Cory O’Donnell | Marketing Manager Owen-Ames-Kim ball Co. | O-A-K Florida. Cory joined O-A-K after serving Southwest Florid a in the media industry as a marketer\, journalist\, and editor. His passi on burns bright for great storytelling\, creating a team culture\, and ear ning his partners’ trust and loyalty. His 20-plus years in television \, print\, and digital connected him with local leaders and the community to share their stories with neighbors. Currently\, Cory works with his tea mmates to deliver a great O-A-K experience and oversees campaigns supporti ng their partners and projects in their shared mission to build a stronger community. Cory and OAK are members of the Above Board Chamber of Florida .\n Jim Hudgens\, Group Sales Manager Sundial Beach Resort &\; Spa. Ji m has recently joined the team at Sundial handling the corporate\, associa tion\, and sports markets. Jim is approaching his 28th year in the Hospita lity Industry. Prior to his move to SWFL two months ago Jim spent 7 years in the Northern Virginia/DC area working for the BF Saul Hospitality Group handling the Sports and Tour &\; Travel markets. Before that Jim spent 20 years in Ohio working exclusively in Resort Hotels. For Jim\, Customer Service has become a way of life. Jim is also a veteran of the United Sta tes Airforce. Jim and the Sundial Beach Resort &\; Spa are members of t he Above Board Chamber.\n Lisa Portnoy\, Vice President\, Marketing Leade r for Lee and Collier Counties for BankUnited. Lisa has spent 37 years in the banking industry\, with the past 12 years as VP Market Leader for Bank United. Lisa started her career as a part-time teller in Citibank NY and m oved up the ranks quickly\, becoming a vice president by age 25. In 1996\, Lisa relocated to Florida and continued her banking career. Throughout th e three decades\, one thing has remained the same\, Lisa’s passion to help clients grow and succeed in their business. She does that with a man tra of exceptional customer service—and being available to her client s whenever they need her. Lisa and BankUnited are members of the Above Boa rd Chamber and she serves on our Advisory Board.\n\nOur Featured Non-Profi t:\nJeanie Turner\, Owner at Second Chance Upscale Resale Store and Execut ive Director and Founder of One Way Out Ministries. Jeanie has a wonderful Non-Profit Thrift Store in Fort Myers (across the street from the Olive G arden on 41). Second Chance Upscale Resale is a thrift store that helps wo men come out of hard lifestyles by raising money for One Way Out Ministrie s. We Support them with everything from a toothbrush\, to housing\, to clo thing for jobs and resumes. We also do classes twice a week and mentor dai ly. https://onewayout.org/\n\nFor information on becoming an Annual Sponso r\, a Meeting Sponsor\, an Angel Lunch Sponsor a Member\, an Ambassor or f or more information please call 239-910-7426 and ask for Jeanne Sweeney\, CEO/ Founder of the Above Board Chamber of FL. Together we can sail into 2 022 and make it our best year yet!\n\nThank you to CONRIC pr + marketing f or helping with us with our press releases and website to get this importa nt meeting out! ATTACH;FMTTYPE=image/jpeg:https://www.aboveboardchamber.com/wp-content/upl oads/2022/06/202207FortMyers.jpg CATEGORIES:Fort Myers Meeting LOCATION:Crowne Plaza at Bell Tower\, 13051 Bell Tower Drive\, Fort Myers \ , Florida \, 33907\, United States GEO:26.551324;-81.86838 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=13051 Bell Tower Drive\, Fo rt Myers \, Florida \, 33907\, United States;X-APPLE-RADIUS=100;X-TITLE=Cr owne Plaza at Bell Tower:geo:26.551324,-81.86838 END:VEVENT BEGIN:VTIMEZONE TZID:America/New_York X-LIC-LOCATION:America/New_York BEGIN:DAYLIGHT DTSTART:20220313T030000 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT END:DAYLIGHT END:VTIMEZONE END:VCALENDAR