Registration opens for “Turning Unhappy Customers into Raving Fans”

Above Board Chamber of Florida is pleased to present “Turning Unhappy Customers into Raving Fans” from 11:30 a.m. to 1 p.m. on Monday, Jan. 11 at the Hilton Naples, 5111 Tamiami Trail N. in Naples and on Thursday, Jan. 14 at Harborside Event Center, 1375 Monroe St. in Fort Myers. Reservations are required at www.aboveboardchamber.com.  
 
What if you could convert 40 percent of grumbling critics into evangelists for your brand? That’s the power of effectively responding to complaints online, treating critics with respect and providing heroic solutions to problems. The expert panelists at this dynamic event will provide real-world examples to demonstrate the common sense steps to increase your company’s customer base by capitalizing on its pool of former critics. This program is a great way to put some strategy behind every business’ new year’s resolution to enhance its growth and potential.
 
The Naples meeting will be emceed by Libby Anderson of Talentforce Solutions and the Southwest Florida Employer’s Association, and will feature a panel including: Linda Lowery, Vice President of Encore Bank and June Quiza, Manager of Publix Supermarket.
 
The Fort Myers meeting will be emceed by Connie Ramos-Williams of CONRIC PR & Marketing, and will feature a panel including: Libby Anderson, M.S. SPHR, President of Talentforce Solutions; Lieutenant Angelo Vaughn, Public Service Division, Lee County Sheriff’s Office; Karen Ryan, Public Relations Manager, LCEC and Christine Davlin, CHT, CGSP Training & Development Manager Lee County Visitor & Convention Bureau.
 
The Naples meeting will be sponsored by Gary Mighell, President of Mighell Development. The Fort Myers meeting will be sponsored by Connie Ramos-Williams, CEO and President of CONRIC PR & Marketing.
 
Naples lunch registration
Registration on or before Thursday, Jan. 7 will be $25 for members, $30 for guests. After Jan. 7, registration will be $28 for members, $33 for guests.
 
Fort Myers lunch registration
Registration on or before Thursday, Jan. 7 will be $25 for members, $30 for guests. Registration after Jan. 7 will be $33 for members, $35 for guests.
 
Non-members are encouraged to attend two meetings, then consider joining us to be part of the Above Board Chamber of Florida. To become a member of the Above Board Chamber, contact Jeanne Sweeney at 239.910.7426.
 
The Above Board Chamber of Florida is dedicated to bringing people of faith together within the community, in the workplace and amongst one another. Their mission is to supply members with the tools that will allow them to take every aspect of their lives Above Board. For more information on the event or on how to become a member of the Above Board Chamber, contact Jeanne Sweeney at 239.910.7426 or visit www.aboveboardchamber.com.