Heart, Body & Mind Home Care earns industry Memory Care Seal of Excellence

Heart, Body & Mind Home Care, a non-clinical, personal home care agency, has earned the National Council of Certified Dementia Practitioners (NCCDP) Memory Care Seal of Excellence.

The designation recognizes Heart, Body & Mind Home Care’s commitment to providing exceptional dementia care and advancing industry standards as part of the Memory Care Excellence Network (MCEN).

“We are thrilled to welcome Heart, Body & Mind Home Care into the Memory Care Excellence Network,” said Patrick Smith, CEO of NCCDP. “They are now recognized as a leader in the field, setting the standard for best practices and innovative care.”

Heart, Body & Mind Home Care had previously been selected to pilot the credentialing process for NCCDP due to its reputation for dementia care service excellence. All of the agency’s staff members are Certified Dementia Practitioners, and two team members are also NCCDP nationally certified trainers. In addition, 100% of the agency’s direct care providers have industry-leading Alzheimer’s and specialized dementia training.

“Being asked to ‘beta test’ the credentialing process and provide feedback was a significant honor for us,” said Ralph Laughton, CEO and head of strategic partnerships for Heart, Body & Mind Home Care. “Being founding members of the Memory Care Excellence Network allows us to highlight our dedication to providing exceptional care to those living with dementia. We are honored to receive this recognition and are excited to continue making a positive impact on the lives of our residents.”

The MCEN is a selective program designed to identify and support top-tier long-term care organizations that demonstrate the highest standards in dementia care. Senior healthcare providers in the network undergo a rigorous evaluation process, including assessments of staff training, operations and ongoing competency in memory care. Approved organizations not only meet but exceed the expectations required to provide high-quality, person-centered dementia care.

Through Certified Alzheimer’s Disease and Dementia Care certification, trained staff at Heart, Body & Mind Home Care can provide Certified Dementia Practitioner training to employees as well as to health care clinicians, administrators, assisted living and memory care staff and other senior care providers in the community.

Staff trained as Certified Dementia Support Facilitators are qualified to facilitate dementia support groups in assisted living communities, nursing homes, home care agencies, hospices, continuing care retirement communities, adult day care, independent living communities and more.

From their own experiences with family members, Heart, Body & Mind Home Care founders Ralph and Pearl Laughton decided to focus agency training on supporting people with Alzheimer’s and dementia, Parkinson’s disease and other complex conditions.

“My personal family history with Alzheimer’s dementia deeply influenced the evolution of Heart, Body & Mind Home Care,” Ralph Laughton said. “Witnessing the challenges and care needs firsthand inspired me to create a highly specialized home care agency committed to service excellence and compassionate, expert care that enhances the quality of life for seniors and their families in the communities that we serve.”

About Heart, Body, & Mind Home Care

Heart, Body & Mind Home Care is an award-winning home care agency specializing in Alzheimer’s, dementia, Parkinson’s care and other complex health conditions. Our mission is to enrich the lives of our clients and their families by providing personal care services individualized to the specific needs of older adults or recovering, disabled, chronically or terminally ill persons needing help during recovery, or with achieving a higher quality of life in the privacy and comfort of their own home. We collaborate with hospitals, nursing homes, rehabilitation facilities and other healthcare providers to improve patient outcomes, reduce incidents of readmissions and achieve high patient satisfaction. National awards include “Top 100 Leader in Experience,” acknowledging 100 agencies with the highest overall satisfaction scores in North America from Home Care Pulse, and Memory Care Seal of Excellence by the National Council of Certified Dementia Practitioners. We are a Parkinson’s Foundation Community Partner in Parkinson’s Care and a Certified Private Duty Home Care Agency through the National Alliance for Care at Home. For more information, visit hbmhomecare.com.

About NCCDP and the Memory Care Network of Excellence
The National Council of Certified Dementia Practitioners (NCCDP) is a leader in promoting standards and education in dementia care. The Memory Care Excellence Network is an initiative developed by NCCDP to recognize and support exceptional long-term care organizations that uphold the highest standards in memory care.

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This article was submitted by a Guest Author of the Above Board Chamber.