To ensure the safety of both their clients and their teams, Cape Coral State Farm Agents Mike and Dawn Sullivan are now able to consult with clients virtually using the “Good Neighbor Connect” virtual meeting tool. Good Neighbor Connect is exclusively available to State Farm customers.
The secure online tool allows State Farm customers to have the conversations they need with their agent, virtually any time and any place. The video conference platform allows for screen sharing capability and secure document sharing. Good Neighbor Connect creates a seamless, trusted, and connected experience for customers without having to travel into their agent’s office for an in-person visit.
“For the last year, we’ve been providing a high level of customer service over the phone and via email,” said Dawn Sullivan. “But meeting through video conferencing gives us another touch point. It’s nice to see a friendly face on the other end of the conversation.”
Good Neighbor Connect is simple to use for State Farm customers. A State Farm team member will set up the online meeting and provide customers with a website link. There are no signups, downloads, or plug-ins required, and customers can access the meeting from any internet-connected device.
“Good Neighbor Connect is so easy to use that we expect customers will want to continue meeting virtually even after the pandemic is over,” said Mike Sullivan. “It’s a great way to accommodate the busy schedules of our State Farm customers.”
To make a virtual appointment to discuss State Farm services including life insurance, retirement planning, or insuring valuables like a home or automobile, call the Sullivan State Farm Agency at 239-541-3276 or complete the online form on the agents’ websites: mikesullivan1.com or dawnsullivan.net.